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ServiceNow Business Process Consultant

Company: Acorio
Location: Boston
Posted on: July 13, 2018

Job Description:

Acorio is looking for an exceptional Business Process Consultant with ServiceNow expertise to add to our expanding Business Process Consulting organization. Provide world-class process and organizational change services to guide our clients on their ServiceNow journey.A day in the life of a ServiceNow Business Process ConsultantYou will work alongside team members and leaders to build out our next-generation Business Process Consulting and Organizational Change Management consultancy. You will define and execute our customers functional/operational target state transformation. Enable and empower customers by solving business problems and delivering business efficiency gains. Advise on all things functional and operationally related to ServiceNow implementation projects. Develop functional process guides and workshop materials and techniques. Conduct Discovery workshops and serve as functional lead throughout the lifecycle of all engagements.What you bringYou have at least 2 ServiceNow implementations under your belt. You are ITIL v3 certified. You have strong project management experience. Visio and Lucidchart are your favorite tools. Demonstrable experience leading business process workshops. Experience developing standard methods, tools & templates. Exceptional meeting & facilitation skills.Extra awesomeServiceNow Fundamentals, experience with Customer Service Management (CSM), HR Service Delivery (HRSD) and/or IT Asset Management (ITAM)PerksGreat pay package with equity! Unlimited vacation and a whole array of top notch benefits and an award-winning culture

Acorio is an Equal Opportunity Employer

Keywords: Acorio, Boston, ServiceNow Business Process Consultant, Professions, Boston, Massachusetts

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