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Associate Logistics

Company: Harbor Freight Tools
Location: Rockland
Posted on: July 13, 2018

Job Description:

Our Associates (part-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Associates (part-time) are part of a retail team of high'achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Associate (part-time) position and demonstrate Harbor Freight Tool's Core Principles.

Responsibilities:

Profit Maximization:


  • Consistently exhibit expected behaviors to exceed financial goals
  • Participate in company programs
  • Participate in special events


    Operational Execution:


    • Proficient in all assigned areas of responsibility
    • Accurate and timely completion of workload
    • Adhere to all company policies and procedures


      Talent Optimization:


      • Exhibit job proficiency and expected behaviors
      • Contribute to a team atmosphere


        Customer Experience:


        • Provide a helpful customer experience
        • Ensure items are in-stock
        • Ensure items are priced right
        • Maintain a safe, clean, and organized retail store


          Success Drivers

          Action Oriented:


          • Is action oriented and full of energy for the things they see as challenging
          • Enjoys working hard
          • Shows initiative


            Composure:


            • Is calm and professional under pressure
            • Does not become defensive or irritated


              Customer Focus:


              • Acts with internal and external customers in mind
              • Understands how operational execution directly affects the customer experience
              • Establishes and maintains relationships with customers and associates through respectful and effective communication.


                Shared Duties:

                Profit Maximization


                • Adherence to Injury Illness Prevention Program
                • Assist in execution of Physical Inventory Standard Operating Procedure


                  Talent Optimization


                  • Commitment to continued learning and self-development
                  • Drive and support teamwork


                    Operational Execution


                    • Daily Download review


                      Customer Experience


                      • Meet Customer Experience expectations
                      • Friendly
                      • Available
                      • Quick
                      • Execution of store recovery standards
                      • Execution of daily cleaning checklist


                        Primary Duties:


                        • Execution of:
                        • Planograms
                        • Pricing
                        • Display Planner
                        • Execution in accordance with Standard Operating Procedure:
                        • Floor First Receiving
                        • Replenishment
                        • Recalibration
                        • Cycle Counts
                        • Other duties as assigned


                          Additional Duties


                          • Participate in:
                          • Name Collection
                          • Extended Service Plan Program
                          • Inside Track Club Program
                          • Efficient processing of point of sale transactions
                          • Act as witness for till, safe, and deposit counts


                            Qualifications:


                            • Retail or Customer Service experience preferred


                              Education:


                              • High School graduate/Equivalent preferred


                                Physical Requirements:


                                • Ability to communicate with customers and associates in person and via e-mail and telephone.
                                • Ability to intermittently lift, push and/or pull up to 50 pounds.
                                • Requires standing and moving for an entire shift.
                                • Ability to lift, bend, kneel, climb, crawl and/or twist.
                                • Ability to safely climb up and down a ladder.
                                • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.


                                  Availability:


                                  • Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business.
                                  • Regular attendance is an essential function of the job.

                                    Keywords: Harbor Freight Tools, Boston, Associate Logistics, Professions, Rockland, Massachusetts

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