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Senior Defined Benefit Administration Analyst

Company: Conduent
Location: Boston
Posted on: October 13, 2019

Job Description:

About ConduentConduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.Job Description--- Reviews work performed at lower levels and approves accuracy and completeness.

--- Triage, research and respond to complex participant issues , i.e. eligibility, calculation errors and service delivery.

--- Triages and research intermediate system issues to confirm adherence to requirements.

--- Evaluates existing processes and enhances / develops to improve service delivery. --- Interfaces with external client contact to resolve complex benefit questions.

--- Acts as subject matter expert supporting change orders and other implementation projects.ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

Keywords: Conduent, Boston , Senior Defined Benefit Administration Analyst, Professions , Boston, Massachusetts

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