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Sales Operations Analyst

Company: Tamr
Location: Boston
Posted on: February 25, 2021

Job Description:

Tamr is the enterprise-scale data unification company trusted by industry leaders like GE, Toyota, Thomson Reuters, and GSK. The company's patented software platform uses machine learning supplemented with customers' knowledge to unify and prepare data across myriad silos to deliver previously unavailable business-changing insights. With a co-founding team led by Andy Palmer (founding CEO of Vertica) and Mike Stonebraker (Turing Award winner) and backed by founding investors NEA and--backed by founding investors NEA and GV, Tamr is transforming--how companies get value from their data. Job Description Tamr is looking for a dynamic, organized, and talented Sales Operations Analyst. The right hire will report directly to our Head of Financial Planning & Analysis and work directly with our CFO and CRO. This person will need both the technical know-how of Salesforce and the ability to work with our Leadership Team and Sales Managers to ensure that the customer process runs smoothly from initial contact to contract signing. Responsibilities

  • Manage and administrate sales systems including but not limited to: Gong, LinkedSales Navigator, InsightSquared and LeanData
  • Continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases
  • Assist in additional reporting and analytic projects
  • Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting
  • Oversee Lead Generation by assigning new inbound leads, processing them, manage follow-up and analyze metrics around response time and time to close.
  • Coordinate with Marketing to manage assets, campaign calendars, lead ranging (marketing qualified leads).
  • Manage salesforce activity by running ad hoc reports, monitoring pipeline flow and maintaining data integrity and consistency.
  • Work collaboratively across functional teams to develop and advance sophisticated, quantitative analysis, translating internal and external data into actionable insights.
  • Work in tandem with Sales members by providing support, opportunity sizing for our business, monitoring and setting KPIs, and sharing best practices.
  • Provide analytical support and reporting on forecasting + pipeline activities, goal setting, individual seller performance metrics, and quarterly business reviews.
  • Participate in developing strategy, processes, and operating procedures to a growing Sales organization
  • Administrate the internal Salesforce.com (SFDC) instance for sales and marketing
  • Provide routine support and user maintenance for SFDC along with working with support on end user issues
  • Design, configure and test any administration of SFDC including but not limited to: new packages, custom objects, workflow rules, custom fields, and validation rules Desired Skills & Experience
    • 2+ years work experience with Salesforce and responsible for day-to-day operations, and long-term maintenance
    • Detail oriented and deadline driven
    • Excellent written and oral communication skills
    • Start-up experience - being comfortable working with ambiguity in an ever changing, fast paced environment.
    • Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
    • Proficient in Microsoft and Google suite of products

Keywords: Tamr, Boston , Sales Operations Analyst, Sales , Boston, Massachusetts

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