Route Service Representative
Posted on: November 22, 2021
Job Summary: The Route Service Representative is responsible for
performing deliveries and pickups from Angelica customer locations.
The RSR follows all Angelica standard operating procedures to
ensure a high standard of delivery and safety standards while
operating Angelica equipment.
Essential Job Duties and Responsibilities: As part of the Angelica
Delivery team, the RSR may complete some or all of the following
duties during a given shift:
Follow all standard operating procedures for daily activities
including delivery, pick up, and documentation.
Adhere to all company, state, and federal DOT and HOS
Perform daily activities including loading and unloading at
Angelica facility and customer locations, delivering in assigned
equipment on dedicated route.
Conduct linen counts and orders per customer requirements.
Deliver product to the customer location which can include
operating the lift gate, unloading carts from the truck, and
placing carts in the appropriate location.
Maintain the security of truck cargo by repositioning carts as
needed between deliveries and pickups.
Adheres to Angelica functional separation process and
Verify all items specified in the delivery receipt were included in
the delivery, and obtain a confirmation signature from a facility
Prepare the truck for the next shift, including making sure
equipment is fueled and clean, removing any personal items, and
putting keys and delivery receipts in proper areas
Report any customer feedback or vehicle problems to the
Occasionally fills in for absent drivers and performs supplemental
deliveries as needed.
High School Diploma or GED
Required driver classification specific to available position
(Class A, Class B, or Class C), with a minimum of 1 year delivery
or route experience.
Must have a clean Motor Vehicle Record (3 years), pass DOT
background check & physical examination.
Good communication skills with internal and external customers.
Ability to perform the basic functions of the job including
reading, writing, and simple math calculations.
Basic computer skills.
Physical ability to push and pull carts as the job requires.
Able to work a flexible schedule that may include nights, weekends
Class A licenses are a CDL classification required to operate
tractor / trailers
Class B licenses are a CDL classification required to operate
Straight Trucks registered over 26K GVW (cannot operate a
tractor/trailer with this license)
Class C licenses are a non-CDL classification required to operate
vehicles registered at or below 26K GVW
Preferred Qualifications: BA or BS degree
Travel Required: Yes. Consistent with service area.
Physical Requirements: The position requires the ability to move
wheeled carts weighing up to 600 LBS.
Work Environment: The work environment is typically spent in an
Angelica vehicle performing delivery and pickups to customer
locations. Occasional exposure to the outside environment depending
on the location.
Keywords: Angelica, Boston , Route Service Representative, Sales , Boston, Massachusetts
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