Sales Assistant
Company: HOLLY HUNT
Location: Boston
Posted on: May 29, 2023
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Job Description:
Why join us? For nearly four decades, Holly Hunt has been the
defining voice in modern luxury interiors. We offer exquisite
furnishings, an unparalleled showroom experience, and unwavering
service to the residential and commercial design trade. During that
time, we've stayed true to our passions, values, and deep
beliefsthat well-designed spaces enrich one's life experience, that
quality of materials and craftsmanship can never be compromised,
and that supporting our clients with the tools and resources to
create beautiful environments is the ultimate reward. Our purpose
is to design for the good of humankind. It's the ideal we strive
toward each day in everything we do. Being a part of Holly Hunt
means being a part of something larger than your work team, or even
your brand. We are redefining modern for the 21st century. And our
success allows Holly Hunt to support causes that align with our
values, so we can build a more sustainable, equitable, and
beautiful future for everyone. HOLLY HUNT is a sales and service
organization, as well as designer and maker of high-end interior
design furniture, lighting, textiles, leather, and rugs. HOLLY
HUNT'S to the trade customers are interior designers and
architects. 85 to 90 percent of business revenue is generated from
residential purchases, while 10 to 15 percent is generated from
contract, corporate or hospitality purchases. POSITION PROFILE The
Sales Assistant is an integral part of the Holly Hunt Showroom.
Their responsibilities are to work closely with the Sales
Associate, Clients, Corporate Office, Outside Sales Associate, and
Represented Vendors, to ensure the smooth processing and production
of orders. The Sales Assistant is also responsible for much of the
logistics required for the showroom. Primary Responsibilities
Answer incoming phone calls, transfer to appropriate Sales
Associate Enter all new clients on customer card (assign SC
account#), collect Resale form to turn into corporate send new
client welcome packet to all new account holders Update expired
resale info Process credit card payments, record deposits in
Navision, release orders Double check all order packets for
accuracy Assist in coordinating correct freight charges for client
orders and ensuring ship to information is complete Make sure COM
ID form is complete and sent to vendor as required Update approvals
for SFAs / DFAs Request freight updates if ship to changes or
expedited freight is required post order Run weekly Order Status
reports, manage open orders, update clients on ECD, add RDDs,
review order hold reports Expedite orders partnering Client First
team to prioritize hot orders Follow up on Balance Due Notices to
collect payments Provide tracking updates to clients Initiate
customer service claims to Client First teams, expediting
replacements/repairs as needed Get estimates and facilitate local
repairs, coordinate with clients or receiving warehouse Complete
and submit refund request forms for overpayments Maintain sales
tools (order tear sheets, catalogs, finish samples, etc) on sales
floor and order when needed Be a team player, cover breaks as
needed Acknowledge every client that comes into the showroom Work
with clients in the showroom and on the phone as needed Pull
sample/tear sheets and perform fabric shops as needed Assist with
mailers and eblasts REQUIRED SKILLS Ability to multitask Excellent
communication skills both written and verbal Some lifting (20-50
lbs max) Proficient in Microsoft Word/Excel/Outlook REQUIRED
EXPERIENCE Bachelor's degree required 1-2 years working in a
retail, design, or showroom environment, luxury experience
preferred Who We Hire? Simply put, we hire everyone. Holly Hunt is
comprised of people of all abilities, gender identities and
expressions, ages, ethnicities, sexual orientations, veterans from
every branch of military service, and more. Here, you can bring
your whole self to work. We're committed to equal opportunity
employment, including veterans and people with disabilities.
Employment Type: Full Time
Keywords: HOLLY HUNT, Boston , Sales Assistant, Sales , Boston, Massachusetts
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